Shipping & Returns
Please, use the below listing to check rates and estimated delivery times.
America
Colombia
Shipping 2-5 working days with DHL Express: $10 USD
Returns: $25 USD
America
Canada and the United States
Shipping 5-10 working days with DHL Express: $65 USD
Returns: $75 USD
America
(Other American countries that are not listed in the below group)
Shipping 5-10 working days with DHL Express: $65 USD
Returns: $75 USD
Asia / Oceania
Japan, South Korea, Australia, and New Zealand
Shipping 10-15 working days with DHL Express: $75 USD
Returns: $85 USD
Asia / Oceania
(Other Asia/Oceania countries that are not listed in the below group)
Shipping 10-15 working days with DHL Express: $85 USD
Returns: $95 USD
Spain
Peninsula and Baleares
Shipping 5-10 working days with DHL Express: $75 USD
Returns: $85 USD
United Kingdom
Shipping 5-10 working days with DHL Express: $75 USD
Returns: $85 USD
Europe
Andorra, France, Germany, Ireland, Italy, Portugal, Austria, Belgium, Czech Republic, Denmark, Luxembourg, Monaco, Netherlands
Shipping 5-10 working days with DHL Express: $75 USD
Returns: $85 USD
Europe
Albania, Bosnia, And Herzegovina, Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Hungary, Iceland, Kosovo, Latvia, Lithuania, Malta, Moldova, Montenegro, Republic of North Macedonia, Norway, Poland, Romania, San Marino, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Turkey.
Shipping 5-10 working days with DHL Express: $75 USD
Returns: $85 USD
Please note that the shipping price does not include local import taxes, which may apply to shipments destined for countries outside Colombia. These expenses are not the responsibility of the brand and must be borne by the recipient of the parcel. Regrettably, we have no control over these charges and cannot provide an estimate, as customs policies and import duties vary by country.
The customer may assume full responsibility for all postal charges, return shipment costs, customs fees, and handling charges if they decline to accept a parcel due to import duties or taxes.
If the country of destination cannot be found in the checkout process, contact our customer service team at info@religarestore.com to check the fee.
Return & Exchange Policy
Please note that items that were purchased on our archive sale or last chance category, are not eligible for return.
Once you have received your order, you have 15 days to make a return. You have to follow these steps:
1. Email at info@religarestore.com your order number, the reference (s) you want to send back, and the reason.
2. Once the return is accepted, you will receive an email with the prepaid return label* and the steps to schedule a pickup or the nearest DHL drop-off point.
3. The returned articles should be packaged in original condition with the original labels.
*There is a fee for every return that will be deducted from your refund when the return is processed. Original shipping costs are not refunded.
The product must be in perfect condition, and the original labels must be included.
If you want to make an exchange for another size, you will need to make a return and place a new order. Please, email us at info@religarestore.com to get a refund on the shipping costs that may be added to your second order.
Delivery Failure
If, after two attempts, delivery of your parcel becomes impossible, we will try to find a safe place to leave it, and we will also leave a note to let you know where your package is and how to pick it up. If you are away from the place of delivery at the convened time, please contact us to agree on another delivery date.
If, 15 days after your parcel is available for delivery, the package has yet to be delivered for reasons not attributable to us, we will understand that you want to cancel the agreement, which will be terminated. Following that termination, we will refund you the price paid for these products as soon as possible, and within a maximum of 30 days from the date, we will terminate the agreement. In such a case, we will be authorized to charge you the transportation costs arising from the shipping and termination costs.
